Six Health Center Locations

Denton Medical Center 4308

Denton South Center

Administrative Team

4401 N. I-35, Suite 312

Denton, TX 76207

HSNT's Committed Executive Leadership Team

Doreen Rue, LMSW

Chief Executive Officer

with a tenure of 26 years

Pamela Barnes,

Chief Financial Officer

with a tenure of 29 years

Debra Layman,

Chief Operating Officer

with a tenure of 7 years

Dr. Shannon Paul Starr

Interim Medical Director

with a tenure of 4 years

HSNT's Committed Expanded Leadership Team

Anna Contreras

Sr. Practice Manager

with a tenure of 14 years

Mari Baily, LVN

Sr. Clinical Nurse Manager

with a tenure of 8 years

Seth Bell

Accounting Manager

with a tenure of 2 years

Jamie Taylor

Sr. Grants Manager

with a tenure of 8 years

Sylvester Mays

Manager of Programs

with a tenure of 2 years

Meet Our Board of Directors

HSNT Service Lines

Family Practice

Pediatrics

Women's Health

Prenatal Care

Behavioral Health

Infectious Disease

Support Services

Care Management

Prescription Access Assistance

Transportation

Eligibility Assistance

Reaching our Community- UDS Mapper

HSNT now has 25 Zip Codes in our HRSA Service Area

UDS Mapper Snapshot

Our Community

In HSNT's 25 zip codes there are more

than 933,000 people.

of people in our community are at or below 200% of FPL.

That's 1 in 5.

Meaning 191,000 community members

struggle to make ends meet just paying for basic needs.

21%

Over 76,000 community members are at or below FPL.

More than 117,000 community members are uninsured.

HSNT's 2022 UDS Snapshot

HSNT's 2022 UDS Snapshot cont.

Patient Payor Mix

Ethnicity- 49% Hispanic

Race

Commitment To Quality

Partnerships

Tackling projects geared toward refining how we identify an opportunity and explore that opportunity enables HSNT to meet our end goal of creating access for patients.

In 2022 the team focused on

Refining our Commitment

with a process we refer to as HSNT BEST,

inspired by our learning partnership with Toyota.

B

Building

Health Resource and Services Administration

Texas Association of Community Health Centers

Contract and Referral Resources for patient care

Toyota Motor Corporation

Texas Health Resources

United Way of Metropolitan Dallas

United Way of Denton County

Serve Denton Center

Our Daily Bread Resource Center

E

Effective/Efficient

S

Systems

T

Together

An output of HSNT BEST...

is that we have further strengthened our partnership with community resources to bring mammogram mobile unit services onsite EVERY month, breaking down barriers to access for this important life-saving service.

Technology

Patients are saying

"I had wonderful experience with my provider and her team. She is very knowledgeable, caring and compassionate provider. After talking to me, she ordered all necessary test, and blood was drawn right there and then. The result was up in 2-3 day in patient portal, so that I could see myself too. Very happy about my whole experience."

"That portal is a good tool to be able to communicate with doctor in between appointments."

"I appreciate the text messages notifying me of the exam results and letting me know my medicine is ready for pickup. Being a person of low income, I love knowing that I can receive such excellent service at an affordable price."

"Professional caring support. good communication in sending reminders of appointments. Very good environment."

Patient Point - interactive, engaging health education content in the exam room. Includes provider tools such as interactive anatomy diagrams, white board and ability to text patient education content directly to patient.

Telehealth

I LOVE THIS HEALOW VIRTUAL APP FOR APPOINTMENT it works so well for people like me who no longer drive during to vision issues the stroke left me.

Azara

AZARA is a tool that lays over our Electronic Health Record and provides data-driven analytics, quality measurement and reporting. This information informs decision making, helps to target vulnerable patient populations and provide actionable insights in real time.

Value Based Care &

Patient Centered Medical Home

TACHC Clinically Integrated Network (CIN) initiative

HSNT growing in our knowledge and understanding of VBC programs with payors

HSNT is proud to be recognized as a

Patient Centered Medical Home

with

two of our health centers achieving a Behavioral Health Distinction

HSNT's PCMH Diabetic Management Incubator Project

The goal of this project is isolate and intentionally invest resources to help a cohort of high risk patients with diabetes bring their A1c into normal range.

Growth Opportunity and Challenge-

HSNT is bridging the gap for OB/Prenatal Care

HSNT provided prenatal care for

921 women in 2022,

an 18% increase YOY.

570 Babies were born throughout the year,

a 26% increase YOY.

"For the past decade, I have been privileged to provide maternal prenatal care and delivery to the patients of Health Services of North Texas. Their appreciation for the excellent care they receive from the entire team at HSNT is always rewarding. The nurse practitioners on the front lines are second to none. I love working with them and could not have our excellent outcomes in a high risk population without them." - Dr. Antonio Asis

Challenge: There is a shortage of OB providers that are willing to work in the hospital setting delivering babies. Our local hospital and community are experiencing a shortage of laborist due to rapid growth and demand. HSNT is working with local partners do identify solutions.

HSNT History & Development

HSNT's Rapid Growth

838% growth in 10 years with 1 New Access Point

Challenges

High acuity needs of patients

Consumer expectations and volatility

Retention of front line team members

HSNT has grown and stretched our resources well beyond what that one NAP provided for.

Providers can work more efficiently if they have adequate exam rooms. At times,

our providers are working with only two exam rooms, limiting their ability to meet need.

Opportunities created through ARP Funding

Expanded services and increased capacity in Plano by transferring operations to a larger, updated location

Response to COVID-19 and vaccination administration

Outreach and education

Information technology

Committed To

Ending the HIV Epidemic

THE TIME IS NOW

About The HIV Epidemic

There were 36,801 NEW HIV DIAGNOSES in the US and dependent areas. Of those:

69%

…were among gay and bisexual men.

23%

…were among heterosexuals.

7%

…were among people who inject drugs.

Our Outreach & Education Efforts

Committed To

Being fiscally responsible

for our Stakeholders

Patient Care Related Revenue

Government Grants

Other Gifts and Support

Committed To

Being fiscally responsible

for our Stakeholders

One-time funding opportunities enabled HSNT to further strengthen and invest in people, systems, and processes to create additional patient access and continue providing quality, effective care.

These one-time investments supported our first full year of operations at HSNT Plano, remote monitoring for patients with hypertension and diabetes, increased patient access to medications, HSNT BEST, and an intentional strategic effort to End the HIV Epidemic.

By maximizing the impact of each opportunity, we are able to better serve our patients and community for many years to come.

88 cents out of every dollar goes directly to patient care

Committed to our Stakeholders

Health Services of North Texas Business Office Manager Team